We provide the 100% Guarantee of satisfaction to all of our buyers.
Our 30 days money back guarantee and RETURN POLICY helps you better experience and satisfaction. Procedure is quite simple to perform your returns in a smooth way.
1. Please send us email intimation before sending your item back to us.
2. Item or Items must be in its original condition such as unworn, without any body smell or fragrance, with tags, packaging and order Invoices. (An item found with any particular condition, so your returns may delay in process and partial refund policy would be applied).
3. All the payment will be refunded directly to your PayPal account. (Item cost will be refunded only and Postage and Packaging Charges are not refundable).
4. Customer will be responsible and bear any cost accruing for RETURN POSTAGE.
5. For custom size and custom made items we have no return and no refund policy as we will make this item only for you. So if you change your mind later, this item will be useless for us. But if you found this defective its 100% refundable.
6. In Case of Return or Exchange we are not responsible for any kind of International Custom charges or any Other Taxes like VAT imposed by the law of a specific country.
7. For Return handling we have our New York office for American buyers, and Germany Office for European Buyers, you can send the jacket back at your nearest location.
ALERT NOTE:
Postage and Packaging cost is non-refundable, If you received an Item on free shipping policy and want to return this after buying its postage charges will also be not refundable in that case, you can only avail free shipping if you keep the jacket. FOR INSTANCE, you change your mind after dispatch and want to exchange your item, color or size, so ADDITIONAL POSTAL CHARGES will be applied.
